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Restoring perfection.
Survey
Please complete this survey within 15 days of repair to record your warranty.
Name:
Phone:
Vehicle Year:
Vehicle Make:
Warranty Number:
I believe that my vehicle was:
Repaired to perfection (looks better than before the accident)
Repaired to pre-accident condition (as per insurance policy)
Repaired satisfactorily (looks almost as good as before the accident)
Not repaired to pre-accident condition
The car was delivered to me:
Sparkling clean inside and out
Cleaner than when brought in
Dirtier than when brought in
The vehicle repairs were completed:
On time as originally promised
One or two days late but I was kept informed
More than two days late without explanation
Overall repair was:
Extremely well done (would refer the company to friends)
Good job (repair was satisfactory)
Problems but satisfactorily resolved
Still dissatisfied
Insurance company claims department:
I was very pleased with service
Claim was handled satisfactorily
Service was unsatisfactory
My Insurance Agent:
Had no involvement with the claim
Assisted with starting the claims process
Recommended your company
I have no specific agent
Based on quality of service and repairs:
I would use your company again for repairs
Tell friends repair service was satisfactory if asked
Non-committal
Probably go elsewhere
Additional Comments:
